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Frequently Asked Questions

Frequently Asked Questions

Find in this section the answers to the most frequently asked questions.

1. Schedules and tickets

Q1 : What are the opening hours and days of Cité de l'espace ?

You can check opening hours and days on our calendar

Q2 : How much does an entry ticket cost? Are there preferential rates or offers ?

All rates and preferential offers are available online on our Tickets & Stays page

 

Q3 : How can I book my tickets ?

We advise you to buy your tickets online . You can also buy your tickets on-site on the day of your visit.

Q4 : What payment options are available ?

You can pay by:

  • cash
  • credit card
  • Amex card
  • holiday vouchers

Q5 : Can I leave the Cité de l'Espace and come back with my ticket or is an exit final ?

When you buy a ticket, it is valid all day, from opening time to closing time. You can therefore leave and return during its period of validity.

2. Visit

Q1 : Can I visit with children ?

The Cité de l’Espace can be visited by all ages. Presentations suitable to children are on offer as well as exhibitions for 4 year-olds and over.
We advise you to consult our visit suggestions “I am visiting with children 4-8 years old” on our phone application “Ma cité de l’espace,” available on GooglePlay and the AppStore .

Q2 : How long does it take to visit the whole site ?

We advise you to come for the day. Many exhibitions, events and shows are on offer. You can also eat here. Consult the programme for the day to organise your visit on our phone application “Ma cité de l’espace,” available on GooglePlay and the AppStore .

3. Useful information

Q1 : How to get to the Cité de l'Espace ?

The Cité de l’Espace is easily accessible by all means of transport: car, public transport, bicycle, motorhome…

The site has several free car parks accessible to cars, motorhomes and bicycles.
Consult the ” How to Get Here ” section to obtain all the information.

 

 

Q2 : Is the site accessible with a pushchair ?

The site is accessible with a pushchair. For maximum visitor comfort, you can take it with you during your visit. You will be asked to leave it in a dedicated space, shown by a pictogram, at the entrance of each show.

Q3 : Can we picnic at the Cité de l'Espace ?

Yes, covered picnic areas are available on site. You can consult the Where to eat section as well as the interactive map of our mobile application “Ma cité de l’espace” available on GooglePlay and the AppStore to locate the catering outlets.

Q4 : Is there a locker or cloakroom to drop off your belongings ?

As part of the Vigipirate regulations, no lockers are available within Cité de l’Espace. Bags, suitcases and personal effects must be carried or left in your car.

Q5 : Is it possible to smoke inside Cité de l'Espace ?

No, the site is completely non-smoking . Smoking is prohibited inside and in the gardens.

Q6 : Are dogs accepted inside Cité de l'Espace ?

In accordance with our rules of procedure, only assistance dogs for blind or visually impaired people are accepted.

Q7 : Is the site accessible to people with disabilities ?

The entire site is accessible to the public. You can consult the “Accessibility” section to find out about the various facilities on offer. A pictogram is present on each of the activities that are accessible to people with disabilities. The facilities on offer are indicated there.